Problem:
How to invite the users to access/login their Quantive Results account if they were just added to, but not invitation email was sent.
Cause
The invitation email contains information about your Quantive Results account, as well as login instructions for each new user. You select the option not to send the email if you want to invite users and configure the account first, prior to them being able to login. However, when you share the account URL with them, these users do not know their login credentials.
Solution:
Please send them the URL address of your Quantive Results account:
Examples:
https://mycompany.gtmhub.com/login
https://mycompany.us.gtmhub/login
https://mycompany.as.gtmhub/login
https://mycompany.sa.gtmhub/login
Inform them that they have to reset their passwords to login successfully. They must follow these steps:
Enter their email address
Hit Continue button to go to the next screen
Click on Don't remember your password? and another screen will pop up with your populated email address. Make sure it's correctly spelled
Click Send email button to receive an email to reset your password
Once they are ready with this, they have to be able to access Quantive Results!