Problem

When making an update to a Key result I am getting the following error:

Forbidden: you might not have the necessary permissions. Error message: insufficient privileges to create snapshot metric with ID.

Cause

Your role does not have the "Manage OKRs" permissions enabled.

Solution

  1. Navigate to Settings > Users > Manage roles
  2. Select the desired role
  3. Enable the "Manage OKRs" permission. 

Here's a short demo video how to do that:

Did this answer your question?