Problem

  1. You are unable to login to Gtmhub. You get an Oops!, something went wrong screen:

2. Clicking on View technical details for this error shows a message like:

access_denied Password login via OIDC conformant clients with externally-hosted login pages is unsupported.

Cause

The most probable cause for this error is that you are using an incorrect URL to login to Gtmmhub. This may happen when you mistype or bookmark an incorrect URL.

Solution

  1. Navigate directly to your account's login URL (e.g. if your account is https://myaccount.us.gtmhub.com/, go to https://allaboutparenting.gtmhub.com/login)
  2. Alternatively, navigate to app.gtmhub.com and login from there
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