Gtmhub is a SaaS product that uses recurrent billing based on your Gtmhub edition and the number of users you have in your account. Learn how to access your Gtmhub self-service billing portal to manage your billing details and review your invoices.
Gtmhub Billing Portal
The Gtmhub Billing Portal allows you to manage the billing for your Gtmhub account. It provides you with the tools to set your billing information, set payment method and access your Gtmhub invoices.
Accessing the Billing Portal
By default only account administrators have access to the Billing Portal. To access the billing portal go to Settings -> Billing
If you wish to give access to the Billing Portal to non-administrator user you can create a new role, e.g. BillingManager and provide it with the Manage Billing permission.
Updating Billing Details
While in the Gtmhub Billing Portal go to the Billing Information section and click on the Add/Edit link. If your company is based in a EU member country and is VAT registered, make sure to provide your VAT ID so that we do not charge you VAT.
Updating Payment Method
While in the Gtmhub Billing portal go to the Payment Method Information section and click on the Add/Edit link. This will prompt you to provide your credit card details.
Accessing your Gtmhub invoices
While in the Gtmhub Billing portal go to the Payment History section. There you will find all invoices issued by Gtmhub for your account.
Understanding how billing works
Your invoice is based on the number of licenses you have, their type, and your Gtmhub plan. Adding a new user adds a license to your account. If you remove users, the number of licenses is not changed automatically for the billing period. When your subscription renews, by default the number of licenses is carried over from the previous billing period.
You can manage the number of licenses by contacting our sales team at [email protected].