To customize your Quantive Results setup and organizational workflows you can add custom fields of the type user/team selector to:

Your account admin can create those custom fields in your settings. Read more here.

The user/team selector custom field operates very similar to the ownership field in Quantive Results - it allows you to select a user or a team, indicating that the user/team is associated with a given item. Considering this is the primary reason to add such a field we've identified the selection of a user or team as a mention. The user or the team is mentioned/selected in a custom field on an Objective for example.

Thus the notifications related to the user/team custom field are controlled by the "Mentions, comments, and reactions" toggle in the account notification settings.

And you're in full control of enabling/disabling the in-app Quantive notifications and email notifications.

Once you or your team have been selected in a custom field of the type user/team selector you should receive a similar notification in the app and over email.

That's the end of this help article, in case you need further assistance don't hesitate to reach out to us with more questions or support requests via our dedicated support channels.