Overview

Gtmhub enables you to connect to your Jira Cloud or Jira Server instance and sync selected data to Gtmhub. This way you can build powerful business insights with our Codeless Insights editor or via SQL and HTML. Here are some examples of Jira insights we have shared on the Gtmhub Marketplace. You can then use the insight values to automatically update your Key Results and KPIs in Gtmhub.

How to connect

Navigate to the Insights dropdown > Data Sources and click the Add new data source button. Then in the data source selector window go to the Product category and select Jira from the list.
 

Then provide the following details:

  • Connection name - user-friendly name of your Jira connection. You can have multiple connections to different Jira instances.

  • Username - this is the username with which you are going to connect to your Jira instance. The user should have sufficient privileges to read data from Jira, such as Issues. If you are connecting to a Jira Server or Data Center, this must be the username of a local Jira user.

  • API Token / Password - If your Jira instance is Jira Cloud, generate an API token for the user you specified above, and provide it here. If you are using Jira Server or Data Center, provide the password for the user you specified above.

  • URL - the URL of your Jira instance. For example, if you are using the Cloud version of Jira it will be https://yourdomain.atlassian.net

NOTE: If you are connecting to a Jira Server / Data Center instance, keep in mind the following:

  • If your instance is behind a firewall, you must whitelist the Gtmhub data sync IPs

  • Gtmhub uses Basic authentication to authenticate with the Jira REST API.

  • You must specify a Username and Password of a local Jira user.

  • The URL must be the direct URL leading to your Jira instance. For example, if you have SSO with your Jira instance, the URL must bypass the SSO login, since you're authenticating with a local user, not an AD one. Your IT team and Jira admins can help you provide the necessary details.

Once the connection is established you will be presented with a list of available data sources for syncing.

The next step is to start syncing your Jira data and build insights to analyze it. To get you started, you can browse and install some of the most popular Jira Insights that we've made available on the Gtmhub Marketplace.

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